FAQS | PORTRAIT & WEDDING PHOTOGRAPHER VIDEOGRAPHER

Learn more about the booking process and working with Su Ann.

 

Booking Su Ann

  1. Contact Me - Fill out the form and we can get started on your perfect photo or video gallery.

  2. Chat With Me - Whether you'd prefer to do it over FaceTime or virtually via e-mail, we'll talk more about what your photo or video goals are and what we can do to achieve them. We'll talk about your schedule, what's important to you, and where I need to be at exactly when.

  3. Sign Your Agreement - I'll send over a photo or video agreement including the details we discussed above and an invoice for your 25% retainer fee. The remainder of your balance will be due before or on the day of event. All that's left to do is wait!

Your Special Day

  1. Preparation - 2-3 weeks before your day I will be getting in touch to finalize details that we discussed.

  2. Day Of - I will be arriving at least 30 minutes early to make sure I capture the important moments and be there to help as much as I can.

After Our Session

  1. Sneak Peak - Within 7 days after your session or wedding, I will share previews of your gorgeous day. Make sure to follow @SwentenPhotoVideo to catch these previews.

  2. Proofs - Your first set of proofs will be available 4-6 weeks after your wedding day or 2-4 weeks after our portrait session. 

  3. Finals - After you tell me that you love the edits (or if you don't) and select your high resolution images, within a week all your photos will be available for download and print/share to your heart's content!

 

How long does it take after our session/our wedding to receive our photos?

For weddings, it can take anywhere from 4-6 weeks for your first set of proofs to be ready. Portrait sessions take anywhere from 2-4 weeks.

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How much is the retainer fee?

The retainer fee for all bookings is 25% of the total package fee.


Do you have insurance?

Yes, absolutely! We are covered.


Do you provide gift cards?

Yes! Contact me about gift cards.


Can I print all my photos?

Yes, you have the rights to all your photos in the package and can select an unlimited amount of high resolution sizes for large prints. I would highly recommend using these high resolution images if you plan to print anything larger than 4x6 or 5x7.

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