FAQS | PORTRAIT & WEDDING PHOTOGRAPHER VIDEOGRAPHER
Learn more about the booking process and working with Su Ann.
Booking Su Ann
Scheduling a session is easy. All you need to do is:
Complete a contact form, adding as much information as you can. I will respond to you within 24-48 hours.
Book a free consultation call, where we can talk about the booking process, payments, timelines, day-of details and get your questions answered.
Sign your Proposal - review the service details, sign your contract and pay a non-refundable 25% retainer fee, all completed online.
2-3 weeks before your day - I will reach out to you with a short questionnaire so I can help you capture all that you want, and more!
Day Of - My favorite part of the entire process! Capturing the moments, helping you look your best. This is also the day the balance of your package is due (or up to 7 days after).
Sneak Peaks & Delivery
Sneak peaks within 7 days - Sneak peaks may be shared to Swenten Photo Video's social media pages including Facebook, Instagram, Twitter and/or Tik Tok.
Proofs within 2-4 weeks - First round of proof images/videos will be available to you for selection. I'll pick the best ones and let you indicate which images you want me to edit as well as purchase additional images from your package.
Final gallery within 2-4 weeks after 1st proof - After you've selected the images you want, I'll process them and deliver a personal online gallery that will be available to you for free for up to 12 months.
Flash drive back up within 3-6 weeks - A copy of your image selections as well as full-resolution images will be mailed to you on a physical flash drive.
Frequently Asked Questions
How long does it take after our session/wedding to receive our photos?
Wedding photography can take anywhere from 4-8 weeks for final galleries to be ready. Portrait sessions usually take 2-4 weeks.
How much is the retainer fee?
The retainer fee for all bookings is 25% of the total package fee.
Do you have insurance?
Yes, absolutely! We are covered.
Do you provide gift cards?
Yes! Contact me about gift cards.
Can I print all my photos?
Yes, you have the rights to all your photos in the package and can select an unlimited amount of high resolution sizes for large prints. I would highly recommend using these high resolution images if you plan to print anything larger than 8x10 inches.
Do you deliver every image you shoot?
No, I do not. I hand pick the best photos out of our session, helping you narrow down your choices for your package. I remove duplicate images, test shots, missed focused shots, unflattering shots and others that don't meet my quality standards.
Do you do destination weddings?
Yes, while I am based in Colorado I am available for travel all around the world! Pricing may vary depending on market travel prices.
How do you prepare for my venue?
If I haven't shot at your venue before, I will scout it out a day early to prepare for it as much as I can.
Do you shoot family portraits, headshots, product photography? Do you also cover Quinceaneras or Corporate Events?
Yes, I do! For six years I shot professional event, portrait and product photography so I am versatile in capturing any type of event.
Can I bring my dog to my session?
Do you even need to ask? Of course!! The only thing I am wary of is your fur-baby stealing the show but you should be more worried about me stealing your dog.